Why Miller Heiman Group

The approach and expanded, best-in-class capabilities of Miller Heiman Group support a holistic view of customer-management excellence throughout the customer lifecycle and across the enterprise from one source.

 

Miller Heiman Group

  • Understands that everything begins with the customer.
  • Knows that the customers’ needs and wants should drive every discussion of how to improve performance.
  • Applies proven methodologies, processes, and tools that solve real-world challenges.
  • Accepts accountability for delivering measurable results.
  • Helps leaders consistently measure, manage and improve the key metrics important to them.
  • Provides best-in-class solutions from our sales performance, customer experience and leadership and management lines of business.
  • Offers access to all of CSO Insights' proprietary resources and solutions.
  • Is a global, comprehensive source for consistent, scalable, end-to-end customer solutions.

 

We know that collaboration and relationships – both internally and with the customer – make or break the success of a business. Miller Heiman Group helps our customers build that collaboration and those relationships.

Awards & Recognition


2014 Top Training Company2014 Top Training Company2015 Top Training Company2016 Top Training Company


How We Deliver

Public workshops

Our popular public sales training workshops are intense one-to-three-day sales training programs open to anyone within your organization who may have direct or indirect contact with your customer base.

On-Site programs

Through our on-site option, a MHI Global facilitator will work with your sales organization to understand your exact business objectives to deliver a tailored sales training program. Customized materials are available for organizations that wish to incorporate their mission statements and ideologies into presentations used by sales program facilitators.

Train-the-Trainer

You may find it beneficial to certify individuals within your organization to facilitate MHI Global sales training programs. MHI Global's Train-the-Trainer programs allow participants to become MHI Global Client Associates by attending an intensive four-day workshop for each selling process to be implemented.

e-learning

Convenient e-Learning sales training programs are designed for those members of your sales organization that support your sales force, including pre-sales, product marketing, and customer support.

Blended learning

Blended training learning consists of web delivery of the MHI Global concepts, theory, philosophy and approach, followed by an instructor-led classroom experience. Participants gain virtual "text-book" sales training and sales technique knowledge, while taking advantage of the brainstorming and synergy created when salespeople gather in the same room.

MHI Global for Sales Education

MHI Global's world-class sales strategy and sales performance methodologies are now available to colleges and universities.

Upcoming Workshops

Professional Selling Skills (2 Day)

Large Account Management Process(sm) - Milton Keynes - May 22 2018

Strategic Selling & Conceptual Selling CFI - Boston - May 22 2018

Strategic Selling® and Conceptual Selling® CFI - Miami - May 22 2018

Strategic Selling® - Dallas - May 30 2018